Customer Support

Paperpal for Teams is our group subscription plan designed to accelerate team productivity and improve collaboration. With Paperpal for Teams, groups of 2 –...

You can purchase up to 10 subscription licenses for your team. If you want more than 10 licenses, you can reach out to us at hello@paperpal.com.

Only the Paperpal Prime annual plan can be purchased with Paperpal for Teams. It is available as a one-time plan and will not renew automatically when the t...

Currently, only users who are not Prime members can buy Paperpal Prime subscriptions for their team members. If you are a Prime member who is currently enjo...

Download the attachment to know how to activate your Paperpal for Teams membership. Users based in China may download the attachment with instructions for C...

After your purchase, you will receive an email with activation codes and a comprehensive activation guide. You will need to distribute these codes among you...

Activation codes have a one-year expiry from the date of purchase.

Paperpal for Teams provides a subscription to the Paperpal Prime annual plan, which has a year's validity. Your team's licenses will expire one year...

Once your team member uses an activation code shared by you, Prime membership is activated for their account. After this, the same activation code cannot be...

We do not provide a custom invoice for Teams. You will get one consolidated invoice for your bulk purchase from 2 to 10 licenses. If you have any further qu...