Always keep the following CS market timings in mind when sending requests. These timings are applicable from 16th Nov:
| Market | Timings (IST) |
| Japan/Korea Retail* | Mon-Sat: 05:30-23:00 |
| Japan Corp | Mon-Fri: 05:30-15:30 |
| China Retail | Mon-Fri: 06:00-16:00, Sat-Sun: 06:30-14:30 |
| China Corp | Mon-Fri: 06:30-16:00, Sat: 06:30-14:30 |
| Korea Corp | Mon-Fri: 05:30-14:30 |
| ROW | 24 hours |
| Taiwan | Mon-Fri: 06:30-15:30 |
| Brazil** | Mon-Fri: 16:30-01:30 |
| Corp Sales | Mon-Fri: 08:30-23:30 |
*contact the two ROW CMs working on Sundays for urgent requests
**ping ROW for urgent requests when out of market hours