Mon 11-Jul-2022

[LEVELLING UP] Changes to the review allocation


https://pubsupport.freshdesk.com/a/tickets/19033377


Handling CD jobs

https://pubsupport.freshdesk.com/a/tickets/19221356


https://pubsupport.freshdesk.com/a/tickets/19229280

https://pubsupport.freshdesk.com/a/tickets/19325530


Independent FPCs: WEEKEND AVAILABILITY

https://pubsupport.freshdesk.com/a/tickets/19298371



Wed 16-Mar-2022


Rosaline Fernandes - Contact number

https://pubsupport.freshdesk.com/a/tickets/18071212




Sun 09-Jan-2022


Practice updates orientation

https://pubsupport.freshdesk.com/a/tickets/16932841


Handling manuscripts from TAIKK

https://pubsupport.freshdesk.com/a/tickets/16981076

   

  • SA to be checked prior to allocation with COE ops—WFM/MEs/AMEs.

  • Review to be assigned to team (not Job COE) AMEs/SAE only-WFM



Wed 29-Dec-2021

Allocation Logic & Processing Speed.


https://pubsupport.freshdesk.com/a/tickets/17222221




Sun 26-Dec-2021

Roster for the month of January 2022

https://pubsupport.freshdesk.com/a/tickets/17187852




Wed 22-Dec-2021

EOD review pilot


https://pubsupport.freshdesk.com/a/tickets/17136638



Thu 16-Dec-2021

Saurabh Jadhav - I cannot receive the email forwards as all of them are being automatically redirected to the 'eocmon' email address. This setting cannot be changed; hence I'm requesting you to please send me replies to my emails instead of forwarding anything going forward to avoid any gap in communication. 


https://pubsupport.freshdesk.com/a/tickets/17086480



Wed 01-Dec-2021

Roster - Dec 2021

https://pubsupport.freshdesk.com/a/tickets/16882941




Sun 28-Nov-2021

New CoE reviewers - PSS assignments and the new AI based Translation assignments


https://pubsupport.freshdesk.com/a/tickets/16865739



Mon 15-Nov-2021

QRE jobs - do not assign manually Sabarni D and Saleh S

https://pubsupport.freshdesk.com/a/tickets/16724356



Sun 31-Oct-2021

Jeril Babu | Moved to plag check


https://pubsupport.freshdesk.com/a/tickets/16554204



Thu 14-Oct-2021

Book editing projects (basic/intermediate) under client code ELSKS

https://pubsupport.freshdesk.com/a/tickets/16371016

https://pubsupport.freshdesk.com/a/tickets/16579479 - 05/12/2021 10:19

https://pubsupport.freshdesk.com/a/tickets/16606068 - 05/12/2021 10:19


Mon 11-Oct-2021

Plag check Allocation for Night Shift reviewers

https://pubsupport.freshdesk.com/a/tickets/16339033


Mon 04-Oct-2021

Ronie included in early morning coverage - between 3 am-12 pm IST 

https://pubsupport.freshdesk.com/a/tickets/16268898



Wed 29-Sep-2021


Roster for the month of October 2021 - Updated

https://pubsupport.freshdesk.com/a/tickets/16217262


Roster for the month of October 2021

https://pubsupport.freshdesk.com/a/tickets/16217262


Fri 24-Sep-2021


tl_l4_pool - please explain this pool

https://pubsupport.freshdesk.com/a/tickets/16183442



Fri 24-Sep-2021


Review allocation for CD Blacklisted editors

https://pubsupport.freshdesk.com/a/tickets/16168770



[Med1N manual allocation] Samsudeen S

https://pubsupport.freshdesk.com/a/tickets/16163886




Fri 17-Sep-2021


Tickets to be sent to WFM for follow up/checks in view of the new allocation groups(views) created on FD

https://pubsupport.freshdesk.com/a/tickets/16097637



Assistive editing not to be run on book editing projects

https://pubsupport.freshdesk.com/a/tickets/16109600



Reviewers in non-urgent pool - BioMed

https://pubsupport.freshdesk.com/a/tickets/16062958


Delay due to PM error - Suggestion/request to follow to avoid delays.

https://pubsupport.freshdesk.com/a/tickets/16093929


FW: Due later pilot - Suzana Fonseca-Senior Managing Editor

https://pubsupport.freshdesk.com/a/tickets/16081764